|
If
you've entered this page directly, you will want to VIEW RESUMES THAT HAVE
INCREASED SALARIES by $2,000 up to $50,000+ MORE per year ... and
demonstrate the POWER of the strategies in my books! As
a Master Resume Writer of 15,000 resumes (including many, many Customer
Service resumes from Customer Service Clerks all the way to CPAs
& CFOs!) and author of 13 resume books, I created the Customer
Service Resumes and Cover Letter Book with Adults retraining in Customer Service
... many with prior experience in Customer Service and other
fields.
All examples in the Customer Service book teach you how to create
resumes, cover
letters, thank you letters, and powerful keyword scannable / plain text
/
ASCII resumes--all tightly focused to market your Customer
Service
skills and experience. This book also teaches you how to ANALYZE
CUSTOMER SERVICE JOB ADS and then create and use
CUSTOMER SERVICE-ORIENTED skill headings and job titles to drive the
success of your Customer Service resume.
MERELY COPYING OR TRYING TO
MIMIC ANOTHER RESUME YOU WON'T ACHIEVE SALARY INCREASES LIKE THOSE
REPORTED ABOVE BECAUSE YOU'RE NOT TAUGHT &
DON'T UNDERSTAND HOW TO:
1. CORRECTLY IDENTIFY & MARKET YOUR SKILLS
2. ANALYZE JOB ADS to identify top skills
employers need
3. PROVE HOW YOUR SKILLS solve
those needs
4. REPLACE WEAK TITLES with skills that
match the job
5. WRITE POWERFUL CONTENT to quantify
achievements
6. USE DESIGN THAT DIRECTS attention &
sells in seconds
7. GRAPH RESUME TITLES & SKILLS to
determine if they make your image go up, down or match the image of the
job you want!
The Customer
Service book - only $7.95 - teaches you
the first 6 of the 7 steps
above and my 350-page, Proven Resumes
Strategies That Have Increased Salaries book - NOW only $9.95 - teaches
you, the most critical 7th step!
Why
wait ... there's NOTHING TO LOSE since all strategies in my
books have been PROVEN EFFECTIVE by hundreds of Employment Security and
Workforce, University, College and High School programs using my
materials ... and it's estimated my books have been used by over 2
million job seekers! Below, you can read a full description
of the
CUSTOMER SERVICE RESUME BOOK ...
|
Booklet Includes:
|
|
Booklet was created with job seekers and students
landing
positions in the $24,000 to $36,000+ range.
Must Use FREE Adobe
Acrobat Reader Version 3.0 to
View and Print Download Booklets
|
| Goals |
To
Learn You Have More Skills Than You Think -- To Create A Customer
Service Resume That Builds Your Confidence -- To Learn How to Market
Your Skills -- To Turn Your Career Dream Into Reality |
|
Self - Confidence &
Your Job Search
|
Stretching
Your Comfort Zone -- Did You Do It? Can You Do It Again? -- Employers
Want To Know If You Have The Skills They Need -- Looking For A Job Is
Hard Work -- Awareness Is The First Step -- Awareness + Goals + Actions
= Success |
|
Before & After
Resume Examples
|
Compare
Before and After Resumes That Make The Most of Your Customer Service
Experience - Understand The Importance of Resume Design to Control The
Reader's Eye Path -- How To Market Skills vs Job Titles -- How To
Maximize Job Titles That Match Your Objective -- How To Sell Your
Skills In Seconds |
|
6 Easy Steps
Create Resumes &
Cover Letters
|
List
All Your Skills -- Label Skills With Functional Headings -- Analyze Ads
-- Select Best Headings -- Describe Each Heading -- Create Your
Objective, Education and Employment Sections -- Spreadsheet Showing All
6 Steps -- Tips On Selecting Your Functional Headings -- Worksheets To
Complete Each Step |
|
Skill Lists &
Sample Sentences
|
Lists
of Over 800 Skills and 400 Sample Sentences for 20 Industries -- List
of Skills Gained From Customer Service Programs and Training --
Transferable Skills List |
|
12 Questions
Create Content That Sells Your Skills
|
12
Questions -- Before & After Statements Illustrate How To Write
Powerful Content That Maximizes Your Customer Service Experience -- How
To Sell Your Top 5 Skills -- 24 Examples of Skill Headings vs Job
Titles -- How To Quantify -- How To Control and Expand Your Image |
|
Strategies That Blow
Away Your Competition!
|
Marketing
The 10 Hottest Skills -- Be Specific and Slant Headings To Your Job
Objective -- Selling The Benefits of Your Customer Service Skills --
Employers Compare Benefits When Hiring -- Solving Employers' Hidden
Needs -- Using PowerBase Statements -- Examples and Worksheets For Each
Strategy |
Why Use A
Targeted Resume?
|
Before
and After Resumes That Demonstrate The Power of Targeted Resumes --
Targeted Customer Service Resumes Land More Interviews and Higher
Salary Offers -- Targeted Resumes Help You Control and Elevate Your
Image -- Templates For Skill Based Resumes |
Before & After
Cover Letters
Thank You Letters
|
Design
That Sells -- How To Grab An Employer's Attention in Seconds -- How to
Analyze Ads -- How To Identify Key Words That Market Your Customer
Service Skills At A Glance -- How To Make An Argument For Your
Qualifications -- Thank You Letters That Remind Employer's Who You Are
and Resummarize Your Top Skills |
Electronic
Resumes
|
Scannable
Resumes - A Must In The 90's Job Market -- Why You Need A Scannable
Resume -- Sam's Customer Service Resume Didn't Scan Well -- Sam's
Corrected Resume -- Scannable Resumes Can Grab Attention -- Two Resume
Versions -- Employers Use Key Words To Sort Scanned Resumes -- Scanned
Resumes Are Viewed By Human Eyes -- ASCII or Plain Text Conversion --
10 Formatting Guidelines -- Test Your Electronic Resume Before Sending
to Employers -- If You Are Not A Computer Pro -- Ways We Improved Tim's
Resume |
|
Website
Contents, Regina Pontow, 1997-2013
