Customer Service Resumes

If you've entered this page directly, you will want to VIEW RESUMES THAT HAVE INCREASED SALARIES by $2,000 up to $50,000+ MORE per year ... and demonstrate the POWER of the strategies in my books! As a Master Resume Writer of 15,000 resumes (including many, many Customer Service resumes) and author of 13 resume books, I created the Customer Service Resumes and Cover Letter Book with adults retraining in Customer Service ... many with prior experience in Customer Service and other fields.

All examples in the Customer Service book teach you how to create resumes, cover letters, thank you letters, and powerful keyword scannable / plain text / ASCII resumes--all tightly focused to market your CUSTOMER SERVICE SKILLS and experience. This book also teaches you how to ANALYZE CUSTOMER SERVICE JOB ADS and then create and use CUSTOMER SERVICE-ORIENTED skill headings and job titles to drive the success of your Customer Service resume.

Now let's review one set of before and after resume samples from the Customer Service Resume Book ... but BEWARE -- haphazardly copying resumes, or sections of resumes that sound good, or using FREE RESUME WRITING GUIDES written by those WITHOUT MASTER RESUME writing experience won't achieve salaries increases of $2K to $50K plus because by:

MERELY COPYING OR TRYING TO MIMIC ANOTHER RESUME YOU WON'T ACHIEVE SALARY INCREASES LIKE THOSE REPORTED ABOVE BECAUSE YOU'RE NOT TAUGHT & DON'T UNDERSTAND HOW TO:

1. CORRECTLY IDENTIFY & MARKET YOUR SKILLS
2. ANALYZE JOB ADS to identify top skills employers need
3. PROVE HOW YOUR SKILLS solve those needs
4. REPLACE WEAK TITLES with skills that match the job
5. WRITE POWERFUL CONTENT to quantify achievements
6. USE DESIGN THAT DIRECTS attention & sells in seconds
7. GRAPH RESUME TITLES & SKILLS to determine if they make your image go up, down or match the image of the job you want!

The Customer Service book teaches you the first 6 of the 7 steps above and my 350-page, Proven Resumes Strategies That Have Increased Salaries book - NOW $9.95 - teaches you, the most critical 7th step!

BOOKMARK FIRST ... then click the link below to see two full-size BEFORE & AFTER CUSTOMER SERVICE RESUME examples from the Customer Service Resumes book ... that deliver results like sample resumes you've already seen! Read the questions in each column next to the resumes to see one method I use to teach you how to write better Customer Service resumes!!!

Click here to view the Before & After Resume Examples which pop up in your browser in .pdf (Adobe Acrobat Reader format) ... then click the link at the top of the example page to return here!

Why wait ... there's NOTHING TO LOSE since all strategies in my books have been PROVEN EFFECTIVE by hundreds of Employment Security and Workforce, University, College and High School programs using my materials ... and it's estimated my books have been used by over 2 million job seekers! Below, you can read a full description of the CUSTOMER SERVICE RESUME BOOK ...

Customer Service Resumes & Cover Letters Book Includes:
Must Use FREE Adobe Acrobat Reader Version 3.0 to View and Print Download Books
Goals	To Learn You Have More Skills Than You Think -- To Create A Customer Service Resume That Builds Your Confidence -- To Learn How to Market Your Skills -- To Turn Your Career Dream Into Reality
Self - Confidence & Your Job Search	Stretching Your Comfort Zone -- Did You Do It? Can You Do It Again? -- Employers Want To Know If You Have The Skills They Need -- Looking For A Job Is Hard Work -- Awareness Is The First Step -- Awareness + Goals + Actions = Success
Before & After Resume Examples	Compare Before and After Resumes That Make The Most of Your Customer Service Experience - Understand The Importance of Resume Design to Control The Reader's Eye Path -- How To Market Skills vs Job Titles -- How To Maximize Job Titles That Match Your Objective -- How To Sell Your Skills In Seconds
6 Easy Steps Create Resumes & Cover Letters	List All Your Skills -- Label Skills With Functional Headings -- Analyze Ads -- Select Best Headings -- Describe Each Heading -- Create Your Objective, Education and Employment Sections -- Spreadsheet Showing All 6 Steps -- Tips On Selecting Your Functional Headings -- Worksheets To Complete Each Step
Skill Lists & Sample Sentences	Lists of Over 800 Skills and 400 Sample Sentences for 20 Industries -- List of Skills Gained From Customer Service Programs and Training -- Transferable Skills List
12 Questions Create Content That Sells Your Skills	12 Questions -- Before & After Statements Illustrate How To Write Powerful Content That Maximizes Your Customer Service Experience -- How To Sell Your Top 5 Skills -- 24 Examples of Skill Headings vs Job Titles -- How To Quantify -- How To Control and Expand Your Image
Strategies That Blow Away Your Competition!	Marketing The 10 Hottest Skills -- Be Specific and Slant Headings To Your Job Objective -- Selling The Benefits of Your Customer Service Skills -- Employers Compare Benefits When Hiring -- Solving Employers' Hidden Needs -- Using PowerBase Statements -- Examples and Worksheets For Each Strategy
Why Use A Targeted Resume?	Before and After Resumes That Demonstrate The Power of Targeted Resumes -- Targeted Customer Service Resumes Land More Interviews and Higher Salary Offers -- Targeted Resumes Help You Control and Elevate Your Image -- Templates For Skill Based Resumes
Before & After Cover Letters Thank You Letters	Design That Sells -- How To Grab An Employer's Attention in Seconds -- How to Analyze Ads -- How To Identify Key Words That Market Your Customer Service Skills At A Glance -- How To Make An Argument For Your Qualifications -- Thank You Letters That Remind Employer's Who You Are and Resummarize Your Top Skills
Electronic Resumes	Scannable Resumes - A Must In The 90's Job Market -- Why You Need A Scannable Resume -- Sam's Customer Service Resume Didn't Scan Well -- Sam's Corrected Resume -- Scannable Resumes Can Grab Attention -- Two Resume Versions -- Employers Use Key Words To Sort Scanned Resumes -- Scanned Resumes Are Viewed By Human Eyes -- ASCII or Plain Text Conversion -- 10 Formatting Guidelines -- Test Your Electronic Resume Before Sending to Employers -- If You Are Not A Computer Pro -- Ways We Improved Tim's Resume

... or Hire Me ...to write your resume!

MASTER RESUME WRITER
PERSONNEL AGENCY OWNER
CAREER DEVELOPMENT INSTRUCTOR
UNIVERSITY JOB PLACEMENT SPECIALIST
TRAINER OF PROFESSIONAL RESUME WRITERS
TRAINER TO EMPLOYMENT SECURITY PROGRAMS
AUTHOR OF 15,000 RESUMES ... 13 RESUME BOOKS

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